Instructor | Maden

Service delivery and IT operations

Introduction to Service Delivery and IT Operations Management

IT Service Management

Introduction to IT Service Management (ITSM)

Project management

Introduction to Project Management

Introduction to Microsoft 365 (Email security)

Introduction to Email Security and Microsoft 365

Microsoft 365 Exchange Online Protection (EOP) Overview

Configuring EOP Policies: Anti-Spam, Anti-Malware, and Anti-Phishing

Digital marketing and lead generation

Introduction to Digital Marketing and Lead Generation

Mobile app development

Introduction to Mobile App Development

UX/UI design

Introduction to UX/UI Design

Principles of Human-Computer Interaction (HCI)

User Research and Personas

Academic writing

Introduction to Academic Writing